Privacy policy
This policy covers the Luma.Green website and Android, iOS, Windows and macOS apps.
Data we use
We use account and contact details, your chosen location, photos, documents, business checks and transaction/security records to provide recycling services and protect accounts.
Your choices
Location and notifications require permission. Choose files yourself. Sign-in uses session cookies. Analytics is opt-in; error reporting is separate. Manage permissions in device settings.
Account and data requests
Remove your account below, or email support for access, correction or deletion. Verify ownership; do not email identity documents. Resolve open work or ownership first.
What remains after closure
Closure removes login access and credentials. Business, payment, safety and audit evidence can remain for review. It does not erase every record. Ask support about retention and timing.